Job Description

The Account Manager supports the larger Account Management Team in client and project management for a wide range of projects. Liaison with key internal and external stakeholders, including but not limited to clients, suppliers, the creative department, the production team, and other 3rd parties, is the key responsibility of the role. The role is scoped with growth opportunities in mind and includes independent management of small to medium-sized projects.

The Account Manager looking to join the team needs to be highly passionate about the experiential marketing world and be a dedicated, hard-working individual with a can-do attitude and a willingness to learn and grow. The ideal candidate needs to be as much a “doer” as a “talker” and be able to work with a wide spectrum of people from all walks of life. The candidate should be an outgoing individual with a wide range of interests in the world of sports, music, culture, and fashion and be highly connected with current trends and developments.

Responsibilities:

• Account Management
  • Drive organic growth across the assigned client portfolio.
  • Manage a portfolio of client projects from planning to delivery and post-event evaluation. Take ownership and deliver disruptive campaigns on time and within budget from conception to delivery.
  • Own the account narrative internally, orchestrating agency-management involvement to drive the agency agenda and deepen the relationship.
  • Lead and control projects by working directly on or overseeing team members' complete projects, from initial proposal, idea, and concept to on-site management, logistics, and final debriefing/reporting.
  • Maintain and challenge agency standards in ideation, project management, and quality control, ensuring the agency consistently exceeds client expectations.
  • Understand and translate clients' business challenges and create strategic experiential (and integrated, where applicable) plans to solve or improve business performance, demonstrated through clearly defined and measurable results.
  • Deliver quality briefs, ensuring that teams produce five-star quality projects and deliver significant business results for clients.
  • Keep self and the team up to date on developments in the client's industry, trends, competitors, and innovations that could inspire internal teams and clients.
  • Process and manage briefs to ensure the client's marketing budget is utilized to the best of its ability.
  • Provide thoughtful and innovative advice to optimize budgets and briefs by collaborating with other departments and team members as and when appropriate, ensuring delivery of a demonstrable return on client investment.
  • Engage with in-house teams to develop best-in-class creative responses.
  • Write production briefs for the in-house team, tender to suppliers, ensure quality and timelines, and create a production plan.
• Project Management
  • Manage a diverse portfolio of projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
  • Directly lead or oversee team members in all project phases, including planning, execution, and post-event evaluation, maintaining a hands-on approach to ensure project success.
  • Champion disruptive and innovative campaign strategies, fostering an environment of creativity and excellence in project delivery.
  • Maintain accountability for project outcomes, providing comprehensive debriefings and reports to clients and internal stakeholders.
• Team Management
  • Work closely with the HR team on engagement strategies to motivate the team to deliver high-quality work.
  • Mentor the team to grow professionally and inspire them to stay curious, continually raising their service bar.
  • Partner across departments to align and ensure the agency’s vision and voice are evident in project execution.
  • Foster diversity and inclusion, thereby building an incredibly dynamic team.
• Processes
  • Act as a role model to the team by adhering to agency policies, processes, and systems.
  • Continuous analysis of the processes or elements leading to the accomplishment of results, looking for ways to improve quality and efficiency.
  • Drive team to follow policies, processes, and systems.
  • Identify opportunities for synergy and integration of processes and influence others to identify more efficient sustainable processes.

Key Requirements:

• Minimum 4 years of Account Manager experience in the experiential marketing space.
• Communication or marketing degree preferred.
• Knowledgeable about brand management.
• Strong project management skills.
• Articulate and well-accustomed to a client-facing role.
• Team player.
• Strong communication skills in English.
• Preferable to have experience working with sport/lifestyle and fashion clients.
• Effective time management and demonstrated ability to work to tight deadlines whilst managing multiple projects.
• Ability to communicate effectively, including skills in negotiation and forming trusting professional relationships.
• Attention to detail.

Relocation Support:

• Air ticket.
• Hotel and transportation for 4 weeks.
• Visa (60 days).
• Loans & advances for organizing housing and travel arrangements.

Thank you for your application.  Only suitable candidates will be contacted.

Please note that by applying to this role, your profile will be searchable in our database.  Our Recruiters will contact you should another suitable role become available.