I am recruiting a Customer Care Executive for a premium aesthetics clinic in Dubai.

This is much more than a traditional reception or customer service role. The Customer Care Executive will play an important part in the overall client journey, building strong relationships with clients and ensuring they receive a highly personalised, professional and seamless experience from their first enquiry through to consultation, treatment and ongoing care.

We are looking for someone who is warm, polished and confident, with excellent communication skills and a genuine ability to build trust and rapport. You will need to be highly organised and proactive, with the ability to manage multiple clients and follow-ups while maintaining exceptional attention to detail.

Key Responsibilities

• Act as a key point of contact for clients throughout their journey.
• Welcome and onboard new clients, ensuring they understand what to expect from their consultation and experience.
• Take the time to understand individual client concerns, expectations and goals.
• Guide clients through consultations, treatment planning, bookings and ongoing follow-up.
• Proactively follow up after consultations and support clients with next steps and future appointments.
• Maintain regular contact with clients and identify when follow-up appointments are due.
• Re-engage existing clients who may be overdue for appointments or have not continued with their recommended journey.
• Respond professionally to enquiries across telephone, WhatsApp, email and other communication channels.
• Manage appointment scheduling, rescheduling and general client enquiries.
• Work closely with doctors and the wider clinic team to ensure relevant client information is communicated effectively.
• Manage client expectations sensitively and escalate clinical questions or concerns to the appropriate medical professional.
• Maintain accurate and up-to-date client records, notes and communications.
• Support client outreach, recall campaigns and other engagement initiatives.
• Identify opportunities to continually improve the client experience.
• Provide wider support to the client service team during busy periods when required.

The emphasis is very much on long-term client relationships and continuity of care rather than a transactional approach.

Requirements

Someone who genuinely enjoys working with people and understands what excellent service looks like.

You will ideally have:

• Previous experience within customer care, client experience, luxury hospitality, beauty, aesthetics or a medical environment.
• Experience working with premium or high-touch clients.
• Exceptional verbal and written communication skills.
• A warm, engaging and confident personality.
• The ability to build trusted relationships with clients from a wide range of backgrounds.
• Excellent organisation and attention to detail.
• A proactive approach and the confidence to take ownership of the client journey.
• The ability to juggle multiple clients, follow-ups and priorities in a busy environment.
• Excellent interpersonal and listening skills.
• A polished and professional manner with strong cultural awareness.
• The ability to handle client concerns calmly and professionally.
• A high level of discretion and understanding of client confidentiality.
• A flexible, team-focused approach.

This role will suit someone who can take ownership rather than simply respond to requests, keeping track of clients, remembering what needs to happen next and proactively following things through.

What Will Make You Successful

You don't necessarily need to come from an aesthetics background. Someone from luxury hospitality, premium healthcare, private banking, aviation, luxury retail or another high-touch customer environment could also be a strong fit.

What matters most is that you understand how to make a client feel genuinely looked after, while being organised enough to ensure that nothing gets missed behind the scenes.

This is a fantastic opportunity for someone who enjoys building relationships and wants to become an important part of a premium, client-focused environment.

We are recruiting a Careers & Alumni Relations Officer to join a well-established international organisation within the higher education sector.

This is a varied, hands-on role supporting careers, alumni engagement, employer relationships, events and wider community initiatives. The position will be based in Riyadh and predominantly remote, so we are looking for someone who is highly self-motivated, organised and comfortable taking ownership of their workload without needing day-to-day supervision.

Job Description

Head of Electrical Engineering | Ras Al Khaimah, UAE

Our client is an established UAE-based engineering and advanced manufacturing organisation that designs and produces sophisticated, customised electromechanical products for international aviation customers.

The Head of Electrical Engineering will lead the electrical engineering and automation function, with overall responsibility for approximately 30 employees and five direct reports. The appointment combines departmental leadership, resource planning and delivery accountability with the technical understanding required to oversee electrical design, automation and software/hardware integration.

Responsibilities

Lead a multidisciplinary electrical engineering and automation department, ensuring effective people management and reliable delivery across multiple concurrent projects.

• Provide leadership to five direct reports and a wider department of approximately 30, setting clear objectives, accountability and performance expectations.
• Develop engineering managers, team leaders and technical specialists through coaching, performance management, capability development and succession planning.
• Plan department capacity, allocate resources and manage competing engineering priorities against project schedules and manufacturing requirements.
• Provide technical oversight of electrical architecture, schematics, wiring, control-panel design and engineering documentation, including work produced using EPLAN.
• Oversee PLC-based automation and controls using Allen-Bradley/Rockwell Automation systems, including Studio 5000 and FactoryTalk View.
• Direct the integration of electrical hardware, embedded electronics, sensors, actuators and software-driven control systems; guide teams using C, C++, C# and Python where applicable.
• Work closely with mechanical engineering, software development, production, procurement and project management to ensure designs can be manufactured, integrated and delivered efficiently.
• Establish robust design reviews, verification, testing, engineering change control and documentation practices.
• Lead the resolution of complex technical, integration and production challenges, maintaining product quality, reliability and project delivery.
• Drive improvements in engineering processes, standardisation, manufacturability, team productivity and cross-functional communication.

Requirements

• Degree in Electrical Engineering, Electronics, Automation, Mechatronics, Computer Engineering or a closely related discipline.
• Ideally 8-10+ years of relevant engineering experience.
• Proven experience leading engineering teams, ideally including management of team leaders or senior engineers, with accountability for people, resources and project delivery.
• Solid engineering pedigree gained within a manufacturer of complex products; experience in aerospace, automotive, power systems, industrial automation, machinery or advanced manufacturing is particularly relevant.
• Strong understanding of electrical design, control-system architecture, automation and the integration of electrical hardware with software.
• Familiarity with EPLAN would be advantageous; AutoCAD Electrical or comparable electrical CAD experience will also be considered.
• Experience of Allen-Bradley/Rockwell Automation systems, ideally Studio 5000 and FactoryTalk View, is preferred; candidates with knowledge of comparable platforms such as Siemens TIA Portal will also be considered.
• Ability to lead teams working with C, C++, C# or Python and understand how software, embedded electronics and controls interact; hands-on expertise in every language is not required.
• Experience overseeing engineering from design and development through manufacturing, integration, verification, factory testing and delivery.
• Demonstrated ability to develop people, improve engineering processes, manage competing priorities and collaborate across technical and manufacturing functions.
• Clear communication skills, sound technical judgement and a practical, accountable leadership approach.
• This is an office based role in RAK, some international travel will be required.

Candidate Profile

The successful candidate will be a credible electrical or automation engineering leader who has progressed from a strong technical foundation into the management of a substantial engineering function. They will understand electrical design, PLC-based automation and software/hardware integration well enough to challenge decisions and guide specialists, without needing to be the most hands-on programmer or CAD designer in the team. Above all, they will be able to develop people, establish accountability and deliver complex manufactured products reliably.

Thank you for your application. Only suitable candidates will be contacted.

Please note that by applying to this role, your profile will be searchable in our database. Our recruiters will contact you should another suitable role become available.

Job Description

Our client is a European defence manufacturer with proprietary intellectual property and its own production facility. It develops UAV platforms, warheads and electronic systems and represents additional military and law-enforcement equipment and spare parts.

The International Sales Director / Head of Sales will lead international commercial activity and take ownership of buyer relationships across at least one territory – GCC/MENA, Africa or Latin America whilst developing core business relationships within CEE. This transaction-led appointment requires an established defence professional who can combine immediate market access with the disciplined pursuit of larger, longer-cycle opportunities.

Responsibilities

Lead international sales activity across the company's proprietary and represented defence product portfolio.

• Develop and convert commercial opportunities for UAV platforms, warheads, electronic systems, military and law-enforcement equipment, and spare parts.
• Take ownership of the complete commercial cycle, from opportunity identification and qualification through capture planning, proposal development, negotiation, contract signature and handover.
• Use established relationships to secure early access to relevant buyers, programmes and procurement requirements while building a sustainable longer-term pipeline.
• Engage directly with Ministries of Defence, state procurement agencies, military end users, prime contractors, licensed traders and other authorised counterparties.
• Build a balanced opportunity portfolio combining potential first-year wins with larger direct-supply transactions that may require extended procurement and approval cycles.
• Lead commercial negotiations for transactions typically valued between EUR 5 million and EUR 30+ million, as well as larger strategic opportunities where appropriate.
• Develop and execute territory and account strategies across priority markets in Europe and at least one other market - GCC, Africa and Latin America.
• Work closely with management, engineering, production, legal, finance and export-compliance teams to ensure offers are commercially viable, technically deliverable and fully compliant.
• Support export-licence applications, end-user documentation, sanctions screening and counterparty due diligence as integral elements of each transaction.
• Manage commercial terms, pricing, margins, delivery structures and relevant Incoterms, including CIF and DAP transactions where applicable.
• Evaluate and manage agents, distributors, integrators and trading partners, ensuring clear market coverage and appropriate governance.
• Represent the company at international exhibitions, customer meetings, demonstrations and industry events.

Requirements

• At least 8 years of relevant international sales experience within the defence, security or dual-use sector.
• Significant experience working directly for a defence manufacturer or established licensed trading business, rather than exclusively as an agent or intermediary.
• A demonstrable record of personally originating, negotiating and closing defence transactions, including at least three completed contracts within the last five years.
• Established relationships with Ministries of Defence, state procurement organisations, military end users, prime contractors and/or licensed defence traders in at least two countries.
• Evidence of completed sales into at least one of the following markets: Europe, the GCC, Africa or Latin America. Coverage across multiple regions would be advantageous.
• Experience with multi-million-euro transactions and the ability to explain the candidate's personal commercial role at each stage of the process.
• Relevant product exposure across UAVs, munitions, warheads, fuzes, detonators, defence electronics, military equipment, consumables or spare parts is strongly preferred.
• Practical understanding of European export controls, licensing requirements, sanctions, end-user certification and regulated defence-trade processes would be advantageous.
• Strong commercial judgement, including experience of pricing, margin management, delivery terms, payment structures and international contracting.
• Excellent English communication and negotiation skills. Additional European, Arabic or other relevant regional languages would be advantageous.
• Ability and willingness to travel extensively and operate effectively within a lean, entrepreneurial and technically focused organisation.
• Ability to provide appropriate transaction and counterparty references while respecting all existing confidentiality and contractual obligations.
• A bachelor’s degree in business or engineering or equivalent experience is preferred.
• Visa free travel to the EU would be advantageous.

Candidate Profile

The successful candidate will be an established defence-industry commercial leader with a demonstrable transaction history and strong international network. They will open relevant doors from the outset while ensuring opportunities are qualified, compliant, commercially viable and converted into secured business. This position will suit a hands-on sales leader who is comfortable operating with autonomy and being personally accountable for results.

Thank you for your application. Only suitable candidates will be contacted.

Please note that by applying to this role, your profile will be searchable in our database. Our recruiters will contact you should another suitable role become available.

Our client is a fast-growing, VC-backed SaaS technology company headquartered in Dubai. With a team of 200+ across more than 20 nationalities and 10 countries, they are a genuinely global, multicultural business at an exciting stage of growth. They are now looking for a dynamic, hands-on CFO to lead their financial operations and help shape the next phase of the company's journey.

A retail business is resetting how it runs. This is a hands-on role for someone who can pick apart a tangled operating model, work out what is actually happening on the ground, and design a cleaner, automation-ready way of working in its place. Once the processes are mapped and cleaned, the AI implementation can then begin.

Job Description

Our client is a growing UAE-based aerospace and advanced manufacturing business developing its commercial presence across the local industrial sector.

The Business Development Lead will be responsible for identifying and securing new business opportunities across the UAE, building relationships with key customers and industry stakeholders, and translating the company’s technical manufacturing capabilities into commercially viable solutions. The role requires a strong understanding of industrial production, commercial strategy and customer development, with preference for candidates who have experience in aerospace, defence, aviation, precision engineering or advanced manufacturing.

Responsibilities

• Identify and develop new business opportunities across the UAE manufacturing and industrial market.
• Build and maintain relationships with key decision-makers across government entities, OEMs, Tier 1 suppliers and private sector organisations.
• Expand the company’s network across aerospace, defence, aviation, industrial manufacturing and related sectors.
• Develop strategic account plans and customer engagement strategies.
• Manage opportunities through the full business development lifecycle, from initial engagement through to contract award.
• Lead commercial discussions and negotiations with customers and partners.
• Support the preparation of RFQs, quotations, commercial proposals and customer presentations.
• Represent the company at relevant industry events, exhibitions and networking forums.
• Prepare business cases and financial models to support commercial decision-making.
• Analyse pricing, margins, profitability and market opportunities.
• Assess commercial risks, customer potential and growth opportunities.
• Work closely with technical and operational teams to understand customer requirements and develop appropriate solutions.
• Evaluate manufacturing methods, production costs, capacity and delivery considerations.
• Translate technical manufacturing capabilities into clear customer value propositions.
• Support costing and commercial assessments across machining, fabrication, welding, assembly, tooling, inspection and related manufacturing activities.
• Maintain accurate opportunity pipelines, customer information and commercial records.
• Monitor market activity, customer demand and competitor positioning to identify new areas for growth.

Requirements

• Minimum 5 years’ experience in Business Development, Sales, Commercial Strategy, Account Management or a related commercial role.
• Proven experience within a manufacturing, engineering or technical services environment.
• Established network within the UAE manufacturing or industrial market.
• Demonstrated success in developing customer relationships and converting opportunities into business.
• Experience in aerospace manufacturing, defence, aviation MRO, precision machining, sheet metal fabrication, metal structures, industrial equipment, oil & gas manufacturing services or advanced manufacturing would be advantageous.
• Strong understanding of commercial pricing, margins, costs and profitability.
• Experience preparing business cases, financial analysis, quotations and commercial proposals.
• Advanced Microsoft Excel skills.
• Good understanding of manufacturing processes such as CNC machining, sheet metal fabrication, welding, surface treatments, assembly, tooling and fixtures, and quality inspection.
• Understanding of manufacturing cost drivers including materials, labour, machine utilisation, tooling, subcontracted processes, non-recurring engineering and certification requirements.
• Strong negotiation, influencing and stakeholder management skills.
• Excellent communication and presentation capability.
• Ability to build credible relationships with senior customer and executive stakeholders.
• Strategic mindset combined with a practical, hands-on approach to execution.
• Bachelor’s degree in Engineering, Industrial Management, Manufacturing Engineering or a related discipline.
• Valid UAE driving licence.

Candidate Profile

The successful candidate will be a commercially focused and entrepreneurial business development professional with a strong understanding of manufacturing and the ability to operate confidently in both technical and commercial discussions. They should be capable of opening doors, developing strategic customer relationships and converting manufacturing capability into profitable opportunities. The role would suit someone who is self-motivated, credible with senior stakeholders and comfortable working in a growing business environment where initiative, market knowledge and practical execution are essential.

Thank you for your application. Only suitable candidates will be contacted.

Please note that by applying to this role, your profile will be searchable in our database. Our recruiters will contact you should another suitable role become available.

• Seniority Level

  Associate

• Industry

  • Higher Education

• Employment Type

  Full-time

Arabic-English Inbound Sales Executive | Remote | Full-Time

Location: Dubai

Budget: AED 12,000 + Commissions

A premium international wellness and beauty business is looking for an experienced Arabic-English Inbound Sales Executive to join its sales team.

This is a genuine sales and conversion role, focused on turning inbound enquiries into confirmed consultations and paying clients.

Responsibilities:

• Manage and respond to inbound leads via WhatsApp, phone, email and social media
• Build rapport with prospective clients and understand their needs
• Handle objections around pricing, timing and commitment
• Convert enquiries into consultations and sales
• Proactively follow up with undecided and unresponsive leads
• Manage an active sales pipeline and maintain accurate CRM records
• Work towards conversion, sales and revenue targets

Requirements:

• Proven experience in inbound sales, lead conversion and closing
• Strong objection handling and follow-up skills
• Confident selling through WhatsApp, phone and social media
• Experience in a luxury, premium or high-value service environment is highly desirable
• Fluent English and Arabic
• Strong communication and relationship-building skills
• Comfortable working remotely and independently
• Flexible availability for morning or evening hours, including one weekend day

This is a part-time remote opportunity, with candidates ideally based in the UAE.

If you have strong sales conversion experience and are fluent in both English and Arabic, please apply with your CV. Due to the high volume of CVs received, only shortlisted candidates will be contacted. Thank you

A leading regional consumer group is looking to hire an experienced Co-Brand Partnerships Manager to lead the development and management of strategic co-branded products and partnerships across the GCC.

The successful candidate will work closely with banks, financial institutions and strategic partners to develop propositions that drive customer acquisition, engagement, spend and loyalty.

Responsibilities

• Identify, develop and manage strategic co-brand partnership opportunities with banks, financial institutions and other relevant partners across the GCC

• Lead the end-to-end development of co-branded products and customer propositions, from opportunity identification and business case development through to commercial negotiations, implementation and launch

• Manage relationships with senior stakeholders across banking, payments, loyalty and strategic partner organisations

• Develop customer value propositions that support acquisition, engagement, retention and increased customer spend

• Work closely with internal teams including Marketing, Loyalty, CRM, Digital, Finance, Legal, Technology and Operations to ensure successful delivery of partnership programmes

• Develop joint marketing and go-to-market plans with partners, overseeing campaign strategy, execution and optimisation

• Lead partner negotiations, commercial agreements, onboarding and programme implementation

• Define and monitor partnership KPIs including customer acquisition, activation, transaction volume, spend, revenue, engagement and ROI

• Analyse customer and campaign data to identify opportunities to improve proposition performance and partner value

• Prepare regular performance reviews and commercial recommendations for internal and external stakeholders

• Identify opportunities to expand and optimise existing partnerships through new propositions, benefits, campaigns and customer acquisition initiatives

Requirements:

• 6+ years of relevant experience across co-brand partnerships, loyalty, cards, product marketing, financial partnerships, strategic partnerships or customer propositions

• Proven experience managing co-branded programmes, financial partnerships or loyalty partnerships from concept through to implementation and ongoing performance management

• Strong preference for candidates with experience working with banks, credit cards, payments, fintech, loyalty programmes or financial institutions

• Strong commercial understanding, including business case development, commercial negotiations and partnership economics

• Experience developing customer value propositions and acquisition or engagement strategies

• Strong understanding of partnership marketing and campaign management

• Comfortable working with commercial and customer data, KPIs and ROI analysis

• Strong stakeholder management skills, with experience managing senior internal and external stakeholders

• Experience within banking, financial services, payments, fintech, loyalty, airlines, hospitality, travel, retail or other consumer-facing businesses would be highly relevant

• GCC/Middle East experience is strongly preferred

• Excellent communication, presentation and negotiation skills

Important: This is not a pure business development or sales role. The ideal candidate will combine commercial partnership management with hands-on experience in co-branding, loyalty, product or customer propositions.

Please note that due to the high volume of profiles received, only shortlisted candidates will be contacted. Thank you for your understanding.