Job Description

Operations Manager - DOHA

QAR 27,000 – 32,000 + family benefits

Our Client, a Multinational Professional Service-based organisation is looking to recruit an experienced Operations Manager for their Qatar office. The role will be responsible for leading the Qatar and Kuwait Operations team.

Responsibilities:

• Work closely with building management and external service providers to ensure facilities are maintained to high standards
• Ensure a safe and healthy working environment for the employees by ensuring that health and safety protocols are constantly monitored and met
• Use initiative and continually think outside of the box to enhance business performance
• Deep understanding of Facilities Management, including Finance and Business, Operations and Maintenance, Leadership and Strategy, and Project Management
• Manage operations budgets for Doha and Kuwait City offices
• Act as a thought partner and trusted advisor to the Operations Director, ensuring they are well-informed and guide them toward making the right decisions
• Independently identify issues and proactively find alternative solutions
• Independently manage all facilities topics and processes, while maintaining excellent communication with office landlords
• Manage complex project activities by leading a local team (Facilities, Production, and Reception), as well as third-party contractors, and overseeing the Kuwait serviced office
• Managing and overseeing ISO Audit reviews for both offices
• Use initiative and think outside of the box to enhance business performance.
• Maintaining the highest level of internal and external confidentiality
• Deep understanding of planning and forecasting for business growth.
• Knowledge of local laws and global policies
• Manage all office license renewals for DFZ and AD Offices
• Manage government requests related to our offices through the PRO
• Collaborate with senior stakeholders locally and globally
• Arrange training for First Aiders, Fire Wardens, and managing all PPM on all fire safety equipment
• Make judgment calls – being highly professional and diplomatic, knowing when to ask for help or advice, and being perceptive and practical
• Managing and facilitating the Operations Induction process and working closely with the L&D team
• Provide very high-level executive support for employees in a fast-paced environment
• Provide support on team events and contributing to office events

Requirements:

• A bachelor’s degree with a minimum of 5-6 years’ experience in a fast-paced environment (really fast-paced!) supporting operations and services, strongly preferred
• Exceptional leadership skills and customer service experience
• Exceptional responsiveness with strong interpersonal and communication skills
• Exceptional time management skills, demonstrating clear systems and composure to handle multiple tasks
• Experience in project management
• Possess advanced/in-depth knowledge of complex topics
• Excellent experience in Facilities Management Practices that can be applied creatively and appropriately
• Exceptional organizational skills to contribute to behind-the-scenes magic while providing creative solutions, driving our high-level customer service, and positively impacting our client work
• Very strong intellectual curiosity, showcasing your creative thinking and interest in the bigger picture

We apologise that we cannot reply to everybody however we do guarantee that we look at every application. If you have not had a response from us within 14 days, you can assume you haven’t been successful on this occasion.