Job Description

We are seeking an experienced, hands-on HR Director from the hospitality industry, to lead the full HR function for a growing hospitality group. Working directly under the CEO, this role is critical in driving hiring, onboarding, employee relations, and retention, while also playing a key leadership role in the pre-opening of new venues internationally.

This is not only a strategic position - the successful candidate must be operational, visible, and comfortable working closely with management and frontline teams.

Responsibilities:

HR Leadership & Operations

• Lead and manage the end-to-end HR function across multiple hospitality sites
• Act as a trusted advisor to senior leadership on all people matters
• Ensure HR policies, procedures, and compliance standards are maintained

Recruitment & Onboarding

• Own and drive high-volume hiring strategies across operations from housekeeping and valet, up to exec level roles
• Strengthen onboarding frameworks to improve early employee engagement and retention
• Build talent pipelines for ongoing and future openings

Employee Relations

• Lead complex ER matters, investigations, and conflict resolution
• Foster a positive workplace culture aligned with business goals
• Support managers in performance management and disciplinary processes

Retention & Engagement

• Develop initiatives to reduce turnover and improve staff retention
• Monitor workforce trends and implement proactive solutions

Pre-Opening HR Support (Essential)

• Lead HR planning and execution for new venue launches internationally
• Manage workforce planning, hiring ramp-ups, onboarding, and HR setup for new sites
• Ensure HR systems, policies, and compliance are operational ahead of opening

Requirements:

• 15–20 years of HR experience, with the majority in hospitality
• Proven HR leadership experience within multi-site hospitality environments
• Able to redo policies and procedures
• Proactive, growth mindset, bringing fresh ideas to the CEO
• Mandatory: Strong track record supporting pre-opening of new hospitality venues
• Hands-on, operational mindset - not purely strategic
• Deep expertise in overseeing employee relations and recruitment
• Experience managing HR across international markets is highly preferred

• Practical, proactive, and solutions-driven
• Strong leadership presence with excellent stakeholder management skills
• Comfortable working in fast-paced, entrepreneurial environments

Thank you for your application.  Only suitable candidates will be contacted.

Please note that by applying to this role, your profile will be searchable in our database.  Our Recruiters will contact you should another suitable role become available.