Job Purpose
To effectively manage the credit control functions within the company's B2B operations, ensuring the assessment and mitigation of credit risk, the management of credit terms, and the timely collection of outstanding payments. The role is essential in maintaining strong customer relationships, coordinating with Credit insurers and brokers, and minimising bad debt exposure, leveraging expertise in trade credit insurance, internal credit management frameworks, and Credit Bureau management.
Essential Roles & Responsibilities
Strategising Internal Credit Management Framework:
- Develop and implement an internal credit management framework that aligns with company policies and industry best practices.
- Monitor and review the effectiveness of credit policies, making adjustments as necessary to minimise risk and optimise cash flow.
- Conduct regular credit reviews and audits to ensure compliance with established policies.
Credit Risk Assessment:
- Evaluate new and existing customers' credit worthiness through detailed financial analysis and use of credit bureau reports.
- Set and regularly review credit limits and terms for all B2B customers.
- Manage and mitigate credit risk by implementing appropriate credit policies and procedures.
Trade Credit Insurance:
- Manage and maintain relationships with trade credit insurance providers.
- Ensure that all necessary documentation and information is provided to insurers to secure and maintain coverage.
- Handle claims process for any insured receivables and ensure timely recovery of insured debts.
Credit Bureau Management:
- Liaise with credit bureaus to obtain and review credit reports for existing and potential customers.
- Ensure that credit information is accurate and up-to-date.
- Address any discrepancies or issues with credit reports promptly.
Collections and Accounts Receivable:
- Oversee the accounts receivable process, ensuring timely collection of outstanding invoices by implementing and reviewing Invoice wise outstanding reports and following up with Business teams for collection.
- Develop and implement effective collection strategies to reduce overdue debts.
- Maintain accurate records of all communications and actions taken regarding overdue accounts.
- Managing credit application forms, credit limit checks, credit blocks/unblocks, AR Ageing management, coordination with business for collections/due date extensions while ensuring over all credit policy framework and credit policy compliance.
Internal Customer Relations:
- Build and maintain strong relationships with customers to facilitate smooth credit management processes.
- Address customer queries and disputes promptly and professionally.
- Provide support and guidance to sales teams on credit-related matters.
Reporting and Analysis:
- Prepare regular reports on credit status, collections performance, and risk exposure for senior management.
- Analyse trends in credit data to identify potential risks and opportunities.
- Provide insights and recommendations to improve credit control processes and policies.
Skills & Experiences
- Master’s/Bachelor's degree in Finance, Accounting, Business Administration.
- Minimum of 7 years of experience in credit control, in a B2B environment with Trade Credit Insurance.
- Strong understanding of trade credit insurance, credit risk assessment, and credit bureau management.
- Proficiency in financial analysis and use of credit management software.
- Excellent communication and interpersonal skills.
- Strong organisational and problem-solving abilities.
- Ability to work independently.
- High attention to detail and accuracy.
Thank you for your application. Only suitable candidates will be contacted.
Please note that by applying to this role, your profile will be searchable in our database. Our Recruiters will contact you should another suitable role become available.